Privacy Policy

At Ugly Duck Properties, LLC, we respect your privacy and are committed to protecting any personal information you provide through our website or communication channels.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us through our website, phone, SMS, or other communication methods. This may include:

  • Name

  • Phone number

  • Email address

  • Property address

  • Any information you provide when submitting a contact form or requesting assistance

  • We may also collect limited technical information such as browser type, device information, and website usage data to improve the performance of our website.

How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and provide requested services

  • Contact you regarding your request or property situation

  • Send updates or information related to our services

  • Communicate with you via phone, email, or SMS messaging when you have opted in to receive communications

  • Improve our website and customer service

SMS Messaging and Communications

If you provide your phone number and consent to receive SMS messages, we may send you text messages related to your inquiry, appointment scheduling, service updates, or other relevant communications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your personal information may be shared only with trusted service providers who assist us in operating our website or providing services, and only to the extent necessary for them to perform those services.

SMS consent is not shared with third parties or affiliates.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You may request to review, update, or delete your personal information by contacting us using the information below.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Ugly Duck Properties, LLC
info@uglyduckproperties.com
888.959.8924

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Ugly Duck Properties, LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at uglyduckproperties.com/privacypolicy. Message HELP for help. Reply STOP to any message to opt out.